Carol and I were talking to some folks around the pool a couple days ago and it struck both of us at the same moment that we had not, to the best of our recollections, thanked you for your handling of our pool leak matter. We were well past our written one year warranty yet you and your company stepped up and handled the matter. I’ve told several folks this story in a very positive vein and have relayed what you said to me during our first conversation on the matter – “My pools don’t leak.” Well, by golly it sure doesn’t leak anymore and the way in which you stayed on top of things really speaks volumes to your business ethics and those of Hollywood Pools. Thanks again for the manner in which you handled this issue.
I just want to brag on you guys! We just purchased a spa from y'all Saturday and 2 different gentlemen helped us on different days, both were amazing! They were sooo educated and knew their stuff. We just appreciate great customer service, spending time with us, not rushing us, and answering all our silly questions. Thanks again for taking such great care of us and I can't wait for my spa to get here!!!!!!
What an awesome store! Great sales staff and folks who actually appear to enjoy their job. Helluva outdoor cooking department.
Can't say ENOUGH about how wonderful these guys are!! For the past 15+ years, nothing but the absolute BEST....customer service & products! Highly recommend :)
We are new (first time) pool owners and Hollywood Pools has done a FABULOUS job getting our pool swim ready (left in bad shape from previous home owner). Phillip has been out to our pool so many times and got it ready in time for our pool party this past Sunday. They truly care about the customers needs. Don't shop price folks, shop for the best service and knowledgeable staff (although they are very reasonably priced for what they provide).